Global AI DAO · User Handbook · v1.2
Global AI DAO User Handbook
A complete operating guide for enterprise customers, DAO experts and administrators
Audience: Enterprise decision-makers · DAO partners · Platform admins · Brand operationsIssued: 2026-11-01
00Before you start: evidence and responsibility
Legacy cases, figures, capabilities and timing without source evidence are planning references only.
0.1 Verification and contract
- No world-number-one or unverified certification claims are made; verify the legal entity, registration, owner, data processing and dispute terms before signing.
- Price discovery, pilot and rollout separately; document baselines, metrics, acceptance and payment milestones. Customer business data stays off-chain.
01Enterprise Customer Guide
Helps enterprise buyers move from browsing solutions to engaging the delivery team in under 30 minutes.
1.1 Browsing solutions and cases
- Enter Solutions from the home page or top nav (/solutions) and filter by industry. Each card lists key capabilities, scenarios and quantified outcomes.
- Cases (/cases) shows unverified scenario illustrations across retail, finance, healthcare, legal and education, with before/after charts and downloadable case briefs.
- Every solution, product and core technology module offers a downloadable playbook at /playbook/{category}/{slug} — ideal for printing or internal sign-off.
1.2 Submitting an inquiry
- At /contact, provide name, work email and industry with privacy consent to request a 30-minute AI diagnostic. Company, budget, requirements and self-assessment are optional; scheduling is confirmed by email.
- If you need an NDA before sharing data samples or screenshots, note it in the form and we will issue a mutual NDA first.
1.3 From POC to production
- Delivery plan: diagnostic → focused pilot → staged acceptance → gradual rollout; timing depends on data and systems. All delivery is Staged Pricing & Acceptance, with cost/latency/accuracy/revenue KPIs written into the contract.
- You receive an invite-only delivery dashboard for live milestones, KPI trends and change logs. The Global DAO Expert Network provides 24/7 on-call after go-live.
1.4 Data security & privacy
- All customer data is processed within your chosen region with GDPR / SOC 2 / ISO 27001 alignment. Customer business data and personal information stay off-chain; confirm regions, providers and access in a data agreement.
- To delete inquiry data, file a request at /privacy; identity checks, scope, backups and legal-retention exceptions follow applicable law.
1.5 Flagship module: AI Super Employee
- 'Tian Suan AI Super Employee' is the Global AI DAO flagship for short video and local-life ops — AI assistance for marketing and operations, end-to-end across script, edit, publish, lead capture, DM, AI reply and global supervision.
- Visit /products/ai-super-employee for the full capability list, customer cases (Yirenyou, Runde, Taoqi, Shengming, Haifeng, Huaya Auto Repair, etc.) and specs.
- Native binding for Douyin / Kuaishou / Channels / Xiaohongshu / WeChat / WeCom; SaaS or private deployment with proprietary KB + top-seller script ingestion; accuracy and throughput require customer-specific baselines and pilot acceptance.
- Procurement path: select 'AI Super Employee' on /contact to engage the dedicated delivery squad — 2-week POC, 4–6 week first release, Staged Pricing & Acceptance written into the contract.
02Partner & DAO Expert Guide
For independent experts, consultancies and vertical providers joining the Global DAO Expert Network — covers onboarding, certification, engagement and settlement.
2.1 Register & apply
- Apply at /partners with expertise, industry track record, past delivery metrics and available capacity. We screen against the Last-Mile expert bar and respond within 3 business days.
- Approved applicants receive an invite email to activate the account and upload ID, company credentials and banking details.
2.2 Certification & tiers
- Partners are tiered as Associate / Certified / Strategic based on successful deliveries, customer NPS, audit pass rate and community contribution.
- Promotion reviews happen quarterly. Strategic partners can co-productize solutions and share revenue.
2.3 Engagement & delivery
- New requests are matched by industry, skill and capacity and pushed to your workspace. Before accepting you can see industry, budget range, KPIs, timeline and team size.
- Once engaged, milestones and metrics are auto-published to the customer dashboard. Late delivery, changes and unmet targets follow the written contract; refunds are not assumed automatic.
2.4 Settlement & appeals
- After milestone sign-off, statements are auto-generated and settled monthly via fiat or compliant stablecoin rails.
- Disputes can be filed via the workspace Appeals entry within 14 days; the DAO arbitration committee rules within 5 business days.
03Administrator Operations
Internal operations, compliance and content reference for the Global AI DAO platform — for authorized administrators only.
3.1 Sign-in & roles
- Admin entry: /admin. Roles live in a dedicated user_roles table (never on profiles) and are checked via the has_role() security definer function to prevent privilege escalation.
- Email + password, invite link and Google sign-in are supported. Use /admin/forgot-password for resets; auth emails are dispatched by the queue with a 15-minute TTL.
3.2 Users & partners
- Use /admin/users for account and role management; /admin/partners and /admin/partner-audit for reviewing partner profiles and tier changes. All writes go through server functions and produce audit logs.
- Sensitive fields (contact, banking) are masked by default; revealing them requires a second confirmation by a Strategic-tier admin.
3.3 Inquiries & marketing leads
- Inquiries from /contact are written to the inquiries table by server functions only. /admin/inquiries provides filters by industry, stage and owner.
- Each lead can be routed to a domain DAO expert or pushed to the CRM webhook with one click; status changes automatically trigger customer notification emails.
3.4 Content & brand operations
- Solution, product and case copy is centralised in src/data and detail-extensions; new playbooks need only a matching slug, no route changes.
- Before publishing run scripts/i18n-check.mjs and scripts/check-seo-i18n.ts to verify bilingual SEO metadata and glossary compliance.
3.5 Monitoring & incident response
- Email queue, cron jobs and server function logs are visible on the internal dashboard. If no emails dispatch within 5 minutes, first check the process-email-queue cron.
- P1 incidents require a bridge within 15 minutes, public communication within 2 hours, and a root-cause post-mortem filed within 5 business days.
04Brand & Glossary
External communications, documents and product copy must follow these terms. Full mapping in src/lib/brand-glossary.ts and docs/BRAND_GLOSSARY.md.
4.1 Brand name & positioning
- Always write the brand as 'Global AI DAO' with spaces. Never use GlobalAIDAO, Global AIDAO or other variants.
- Master line: 'Global AI DAO is the enterprise AI delivery partner.' Use World's #1 in EN headlines; world's leading is acceptable in body copy only.
- Support line: 'The solid bridge between hyperscale platforms and millions of SMEs.'
4.2 Core terminology
- AI Agent: two words, both capitalized. Never AI agent, AIAgent or AI-Agent.
- DAO Collaboration; the full noun is 'DAO Collaboration Network'. DAO is always uppercase.
- Global DAO Expert Network; Blockchain Trust (capitalize in headings, lowercase OK in body).
- Staged Pricing & Acceptance (hyphenated in EN); Last-Mile as an adjective (hyphenated).
- Anti-Lock-In Middle Layer; Vertical Value Amplifier.
4.3 Tone & layout
- Tone: restrained, quantifiable, customer-friendly. Avoid marketing hyperbole (best, only, revolutionary); back claims with data and cases.
- English long-form docs use Source Serif Pro / Inter, A4 margins 20/18/22/18 mm, body 11pt with 1.75 line-height to keep 'Save as PDF' uncramped.
- All external documents must footer with: © Global AI DAO · globalaidao.org and a 'Contact us for the full commercial quote' entry.
Version History
v1.22026-10-21
- Unified the 30-minute diagnostic, simplified initial inquiries and clarified staged acceptance, evidence verification and off-chain customer data.
v1.12026-05-25
- Added section 1.5 'Flagship module: AI Super Employee' covering capabilities, customer cases, system specs, procurement path and playbook download link.
- Added Version History section to track handbook revisions.
v1.12026-05-24
- Security fix: set search_path on email queue functions to prevent search-path injection; removed partners table from realtime publication.
- Centralised handbook content in src/data/handbook.ts for PDF, DOCX and web page from a single source of truth.
v1.02026-05-20
- Initial release: Enterprise Customer Guide, Partner & DAO Expert Guide, Administrator Operations, Brand & Glossary.